Executive Development Programme in Service Sector Service Design Evolution

-- ViewingNow

The Executive Development Programme in Service Sector Service Design Evolution is a certificate course that focuses on the essential skills necessary for career advancement in the service industry. This program highlights the importance of service design in today's business landscape, where customer experience is a critical differentiator.

5.0
Based on 2,815 reviews

3,536+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

이 과정에 대해

With the growing demand for service design professionals, this course provides learners with the knowledge and tools to drive service innovation and improve customer experiences. Learners will gain a solid understanding of service design principles, methodologies, and best practices, enabling them to lead service design projects and initiatives in their organizations. By completing this program, learners will be equipped with the skills to design and implement customer-centric services, driving customer satisfaction, loyalty, and business growth. This course is an excellent opportunity for professionals looking to advance their careers in the service sector and stay competitive in the ever-evolving business world.

100% 온라인

어디서든 학습

공유 가능한 인증서

LinkedIn 프로필에 추가

완료까지 2개월

주 2-3시간

언제든 시작

대기 기간 없음

과정 세부사항

• Service Design Thinking: Understanding the Customer Journey
• Service Blueprinting: Mapping and Improving Service Delivery
• Co-creation and Collaboration in Service Design
• Designing for Service Experience: Emotion, Memory, and Meaning
• Prototyping and Iterating in Service Design
• Service Design Tools and Techniques: Personas, Scenarios, and Storyboards
• Implementing Service Design: Change Management and Organizational Culture
• Measuring and Evaluating Service Design Success
• Digital Transformation and Service Design: Emerging Trends and Best Practices

경력 경로

In the ever-evolving service sector, understanding the job market trends and skill demand is crucial for an effective Executive Development Programme. To shed light on the current landscape, this section features a 3D pie chart representing the various roles in service design and their relevance. The service design field has experienced substantial growth, leading to an increased demand for professionals specializing in service, UX, and UI design. Additionally, customer experience and service innovation management roles have gained traction, further emphasizing the need for comprehensive development programmes. The 3D pie chart highlights the following roles and their respective representation in the industry: 1. **Service Designer**: With a 35% share, service designers focus on the entirety of the service provision, ensuring seamless and delightful customer experiences. 2. **UX Designer**: Accounting for 25% of the chart, UX designers concentrate on optimizing user interactions, fostering user satisfaction, and driving loyalty. 3. **UI Designer**: Representing 20% of the chart, UI designers specialize in the visual aspects of a service, creating aesthetically pleasing and intuitive interfaces. 4. **Customer Experience Manager**: Holding a 15% share, customer experience managers orchestrate all service touchpoints, aiming to deliver exceptional and memorable experiences. 5. **Service Innovation Manager**: With a 5% slice, service innovation managers drive the development of novel service concepts and improvements to stay ahead of the competition. The transparent background and lack of added background color in the chart ensure a seamless integration into the surrounding content. Moreover, the chart's responsive design guarantees a consistent viewing experience across all screen sizes.

입학 요건

  • 주제에 대한 기본 이해
  • 영어 언어 능숙도
  • 컴퓨터 및 인터넷 접근
  • 기본 컴퓨터 기술
  • 과정 완료에 대한 헌신

사전 공식 자격이 필요하지 않습니다. 접근성을 위해 설계된 과정.

과정 상태

이 과정은 경력 개발을 위한 실용적인 지식과 기술을 제공합니다. 그것은:

  • 인정받은 기관에 의해 인증되지 않음
  • 권한이 있는 기관에 의해 규제되지 않음
  • 공식 자격에 보완적

과정을 성공적으로 완료하면 수료 인증서를 받게 됩니다.

왜 사람들이 경력을 위해 우리를 선택하는가

리뷰 로딩 중...

자주 묻는 질문

이 과정을 다른 과정과 구별하는 것은 무엇인가요?

▼

과정을 완료하는 데 얼마나 걸리나요?

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

언제 코스를 시작할 수 있나요?

▼

코스 형식과 학습 접근 방식은 무엇인가요?

▼

코스 수강료

가장 인기
뚠뼸 경로: GBP £140
1개월 내 완료
가속 학습 경로
  • 죟 3-4시간
  • 쥰기 인증서 배송
  • 개방형 등록 - 언제든지 시작
Start Now
표준 모드: GBP £90
2개월 내 완료
유연한 학습 속도
  • 죟 2-3시간
  • 정기 인증서 배송
  • 개방형 등록 - 언제든지 시작
Start Now
두 계획 모두에 포함된 내용:
  • 전체 코스 접근
  • 디지털 인증서
  • 코스 자료
올인클루시브 가격 • 숨겨진 수수료나 추가 비용 없음

과정 정보 받기

상세한 코스 정보를 보내드리겠습니다

회사로 지불

이 과정의 비용을 지불하기 위해 회사를 위한 청구서를 요청하세요.

청구서로 결제

경력 인증서 획득

샘플 인증서 배경
EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE SECTOR SERVICE DESIGN EVOLUTION
에게 수여됨
학습자 이름
에서 프로그램을 완료한 사람
London College of Foreign Trade (LCFT)
수여일
05 May 2025
블록체인 ID: s-1-a-2-m-3-p-4-l-5-e
이 자격증을 LinkedIn 프로필, 이력서 또는 CV에 추가하세요. 소셜 미디어와 성과 평가에서 공유하세요.
SSB Logo

4.8
새 등록
→ 과정 보기