Certificate in Conflict Management: Communication for Resolution

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The Certificate in Conflict Management: Communication for Resolution is a comprehensive course that emphasizes the importance of effective communication in resolving conflicts. This program is designed to equip learners with essential skills necessary to navigate and resolve disputes in both personal and professional settings.

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In today's diverse and fast-paced work environment, the demand for professionals with conflict management skills has never been higher. By mastering the techniques taught in this course, learners will be able to foster healthier relationships, improve team dynamics, and enhance problem-solving abilities. This certificate course is an excellent investment for career advancement, as it provides learners with a competitive edge in managing conflicts and promoting positive work cultures. By enrolling in this program, learners will acquire the skills necessary to become influential leaders, collaborative team players, and successful negotiators.

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โ€ข Understanding Conflict: Types and Causes
โ€ข Effective Communication Skills for Conflict Resolution
โ€ข The Role of Empathy and Active Listening in Conflict Management
โ€ข Conflict Resolution Strategies and Techniques
โ€ข Negotiation and Mediation in Conflict Resolution
โ€ข Managing Emotions in Conflict Situations
โ€ข Conflict Resolution in the Workplace
โ€ข Preventing and Managing Conflict Escalation
โ€ข Developing a Conflict Management Plan
โ€ข Case Studies and Role-Play Exercises in Conflict Resolution

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็คบไพ‹่ฏไนฆ่ƒŒๆ™ฏ
CERTIFICATE IN CONFLICT MANAGEMENT: COMMUNICATION FOR RESOLUTION
ๆŽˆไบˆ็ป™
ๅญฆไน ่€…ๅง“ๅ
ๅทฒๅฎŒๆˆ่ฏพ็จ‹็š„ไบบ
London College of Foreign Trade (LCFT)
ๆŽˆไบˆๆ—ฅๆœŸ
05 May 2025
ๅŒบๅ—้“พID๏ผš s-1-a-2-m-3-p-4-l-5-e
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