Executive Development Programme in Service Sector Service Design Optimization
-- viewing nowThe Executive Development Programme in Service Sector Service Design Optimization is a certificate course that focuses on enhancing service design and delivery in the service sector. This program emphasizes the importance of customer experience, process efficiency, and innovation in achieving service excellence.
5,946+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Service Design Thinking
• Customer Experience Management
• Service Blueprinting
• Journey Mapping in Service Design
• Service Prototyping and Iteration
• Optimizing Service Delivery Processes
• Metrics for Service Design Optimization
• Change Management in Service Design
• Service Design Tools and Techniques
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate