Executive Development Programme in Service Sector Service Design Optimization

Name: Executive Development Programme in Service Sector Service Design Optimization
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The Executive Development Programme in Service Sector Service Design Optimization is a certificate course that focuses on enhancing service design and delivery in the service sector. This program emphasizes the importance of customer experience, process efficiency, and innovation in achieving service excellence.

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AboutThisCourse

In today's service-dominated economy, there is a growing demand for professionals who can optimize service design to meet customer needs and expectations. This course equips learners with essential skills in service design thinking, process analysis, and service innovation, making them highly valuable in various service industries such as hospitality, healthcare, finance, and retail. By the end of this program, learners will have gained a comprehensive understanding of service design optimization and will be able to apply their newly acquired skills to improve service delivery, increase customer satisfaction, and drive business growth. This course is an excellent opportunity for professionals looking to advance their careers in the service sector.

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CourseDetails

• Service Design Thinking
• Customer Experience Management
• Service Blueprinting
• Journey Mapping in Service Design
• Service Prototyping and Iteration
• Optimizing Service Delivery Processes
• Metrics for Service Design Optimization
• Change Management in Service Design
• Service Design Tools and Techniques

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE SECTOR SERVICE DESIGN OPTIMIZATION

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London College of Foreign Trade (LCFT)

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05 May 2025

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