Executive Development Programme in Service Sector Service Design Optimization
-- ViewingNowThe Executive Development Programme in Service Sector Service Design Optimization is a certificate course that focuses on enhancing service design and delivery in the service sector. This program emphasizes the importance of customer experience, process efficiency, and innovation in achieving service excellence.
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โข Service Design Thinking
โข Customer Experience Management
โข Service Blueprinting
โข Journey Mapping in Service Design
โข Service Prototyping and Iteration
โข Optimizing Service Delivery Processes
โข Metrics for Service Design Optimization
โข Change Management in Service Design
โข Service Design Tools and Techniques
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