Executive Development Programme in Active Listening for Care Professionals
-- viewing nowThe Executive Development Programme in Active Listening for Care Professionals is a certificate course designed to enhance communication skills critical for care professionals. This programme emphasizes the importance of active listening in building trust, ensuring patient satisfaction, and fostering a supportive work environment.
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Course Details
• Understanding Active Listening: Definition and Importance in Care Professions
• Key Elements of Active Listening: Body Language, Empathy, and Paraphrasing
• Overcoming Barriers to Active Listening: Distractions, Assumptions, and Filter Bubbles
• Active Listening Techniques for Care Professionals: Reflective Listening, Open Questions, and Summarizing
• The Role of Active Listening in Building Therapeutic Relationships: Building Trust and Rapport
• Active Listening in Crisis Situations: De-escalating Conflicts and Managing Emotions
• Active Listening and Cultural Competence: Understanding Diverse Backgrounds and Perspectives
• Active Listening and Self-Care: Avoiding Burnout and Maintaining Boundaries
• Implementing Active Listening in Care Practice: Case Studies and Role-Plays
• Evaluating Active Listening Skills: Feedback, Reflection, and Continuous Improvement
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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