Executive Development Programme in Active Listening for Care Professionals

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The Executive Development Programme in Active Listening for Care Professionals is a certificate course designed to enhance communication skills critical for care professionals. This programme emphasizes the importance of active listening in building trust, ensuring patient satisfaction, and fostering a supportive work environment.

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AboutThisCourse

With the increasing demand for empathetic and effective communication in the healthcare industry, this course equips learners with essential skills to advance their careers. It provides practical tools and techniques to improve concentration, ask insightful questions, and offer constructive feedback. By the end of the course, learners will have developed a deeper understanding of the power of active listening and its impact on patient-centered care. Investing in this programme not only improves communication skills but also increases job satisfaction and reduces burnout among care professionals. By prioritizing active listening, healthcare providers can create a culture of respect, trust, and collaboration, ultimately leading to better patient outcomes.

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CourseDetails

• Understanding Active Listening: Definition and Importance in Care Professions
• Key Elements of Active Listening: Body Language, Empathy, and Paraphrasing
• Overcoming Barriers to Active Listening: Distractions, Assumptions, and Filter Bubbles
• Active Listening Techniques for Care Professionals: Reflective Listening, Open Questions, and Summarizing
• The Role of Active Listening in Building Therapeutic Relationships: Building Trust and Rapport
• Active Listening in Crisis Situations: De-escalating Conflicts and Managing Emotions
• Active Listening and Cultural Competence: Understanding Diverse Backgrounds and Perspectives
• Active Listening and Self-Care: Avoiding Burnout and Maintaining Boundaries
• Implementing Active Listening in Care Practice: Case Studies and Role-Plays
• Evaluating Active Listening Skills: Feedback, Reflection, and Continuous Improvement

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN ACTIVE LISTENING FOR CARE PROFESSIONALS
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London College of Foreign Trade (LCFT)
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05 May 2025
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