Global Certificate in Service Business Management

Name: Global Certificate in Service Business Management
Availability: InStock

-- ViewingNow

The Global Certificate in Service Business Management is a comprehensive course designed to meet the growing industry demand for service business professionals. This certificate program emphasizes the importance of service management in today's business landscape and equips learners with essential skills for career advancement.

4,5

Based on 7.738 reviews

3.968+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

The course content covers key topics such as service strategy, design, transition, delivery, and improvement. It also explores the latest trends and best practices in service management, providing learners with a competitive edge in the job market. By completing this course, learners will gain a deep understanding of service business management, including how to effectively manage customer relationships, lead service teams, and drive service innovation. This knowledge is highly valued by employers and can lead to exciting career opportunities in a variety of industries. In short, the Global Certificate in Service Business Management is a must-take course for anyone looking to advance their career in service business management and stay ahead of the latest industry trends.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

•
Service Business Strategy & Planning - Developing effective service business strategies, service blueprinting, customer journey mapping, service design thinking, service innovation, service operations management.
•
Customer Relationship Management - Customer experience management, customer loyalty, customer lifetime value, customer feedback management, voice of the customer, net promoter score (NPS).
•
Service Quality & Improvement - Service quality measurement, service quality gap analysis, continuous service improvement, service level agreements (SLAs), six sigma, total quality management (TQM).
•
Financial Management in Service Business - Service pricing strategies, cost management, budgeting, financial analysis, financial reporting, return on investment (ROI).
•
Service Human Resources Management - Talent acquisition, talent management, leadership development, employee engagement, performance management, diversity and inclusion.
•
Service Marketing & Sales - Service marketing mix, service differentiation, service positioning, service branding, sales management, customer segmentation.
•
Service Operations & Technology Management - Service automation, service digitalization, service process optimization, service infrastructure management, service data management.
•
Service Risk & Compliance Management - Service risk identification, service risk assessment, service risk mitigation, service compliance management, service audit, service disaster recovery.
•
Service Innovation & Entrepreneurship - Service innovation strategies, service business model canvas, service ecosystem mapping, service entrepreneurship, service intrapreneurship.

This list of units is designed to provide a comprehensive and global perspective on service business management, covering the essential areas required to succeed in the service industry.

CareerPath

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular

FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
EarlyCertificateDelivery
OpenEnrollmentStartAnytime

Start Now

StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
OpenEnrollmentStartAnytime

Start Now

WhatsIncludedBothPlans

FullCourseAccess
DigitalCertificate
CourseMaterials

AllInclusivePricing

GetCourseInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

GLOBAL CERTIFICATE IN SERVICE BUSINESS MANAGEMENT

IsAwardedTo

LearnerName

WhoHasCompletedProgramme

London College of Foreign Trade (LCFT)

AwardedOn

05 May 2025

BlockchainId s-1-a-2-m-3-p-4-l-5-e

AddCredentialToProfile